This Master Class will introduce three different processes that are designed to add value for the customer. Participants will have the opportunity to define business process, design interfaces and apply a Lean process to reduce cost of business. We will present a set of simple tasks to participants -- based on them, we want to evolve discussion on how to use these three processes together in a single project.
The program of our classes is to focus on action, rather than theory. During the classes, from all in attendance, we will require an open mind, common sense and logical thinking.
Bartosz is working as Interaction Designer at Betsson Group. Before, he worked as a consultant at Warsaw-based design consultancy Touch Ideas, where he has been working as an interface designer, researcher and analyst. He is interested in new trends in technology as well as people’s behaviour in the Internet. In the course of his career he has worked for such companies as Amica, YES, Łomża, and Raiffeisen Bank. Bartosz is a graduate of University of Social Sciences and Humanities in Warsaw.